Privacy policy

Last updated: 11 August 2026

Moorah Living ("we", "us", "our") is operated by Jarne Peters, Trinellestraat 20, Riemst, Limburg, 3770, Belgium (Company number 0795.230.843, VAT BE 0795.230.843). This Privacy Policy explains what personal information we collect when you visit moorahliving.com, how we use it, who we share it with, and the choices you have.

Information We Collect

  • Order information: your name, delivery address, email address, phone number, and order details — collected when you place an order.
  • Payment confirmation: payments are handled by Shopify Payments and our payment providers. We never see or store your full card details.
  • Support correspondence: when you contact us, we keep the correspondence to resolve your inquiry.
  • Device and usage information: IP address, browser type, time zone, and pages viewed — collected automatically via cookies and similar technologies.

How We Use Your Information

  • To process, fulfill, and deliver your orders, and to send order and shipping updates
  • To provide customer support and respond to your inquiries
  • To measure and improve our advertising through Google Ads conversion tracking and remarketing
  • To keep our website secure and functioning properly
  • To comply with legal, tax, and accounting obligations

Advertising and Cookies

We use Google Ads conversion tracking and remarketing cookies to measure which of our advertisements lead to orders and to show relevant ads on Google services. You can opt out of personalized advertising via Google's Ads Settings at adssettings.google.com. Full details are set out in our Cookie Policy.

Who We Share Information With

We share personal information only with the service providers needed to run our store: Shopify (our e-commerce platform), our payment providers, USPS and our fulfillment partners (for delivery), and Google (advertising measurement). Each of these providers processes your information only for the purpose of providing their services to us. We never sell your personal information.

Data Retention

We retain order records for as long as required to meet our tax and accounting obligations, and support correspondence for as long as needed to resolve your inquiry. Information that is no longer required is deleted or anonymized.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at support@moorahliving.com. We handle personal information in accordance with applicable United States privacy laws, including the California Consumer Privacy Act (CCPA/CPRA) for California residents, and, where applicable, the EU General Data Protection Regulation (GDPR). California residents have the right to know what personal information we collect, to request its deletion, and to not be discriminated against for exercising these rights. We do not sell personal information as defined by the CCPA. You can exercise your data sharing opt-out at any time via our Your Privacy Choices page.

Updates to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on this page.

Contact Information

Store Name: Moorah Living
Email: support@moorahliving.com
Phone: +1 (929) 612-9575
Operated by: Jarne Peters
Company number (KBO): 0795.230.843
VAT: BE0795.230.843
Address: Trinellestraat 20, Riemst, Limburg, 3770, Belgium
Support Hours:
Monday to Friday: 9:00 AM – 5:00 PM ET
Saturday and Sunday: 10:00 AM – 4:00 PM ET
Response Time: Within 24 hours.